All features
Every feature a store touches in a day
Every item below is already running in the system. This is not a roadmap.
52features, all running today
From check-in to walk-out
Store operations
- Room charging plansSet session length, gap time and charging rules by room type
- Overnight and overtime rulesEach store sets how overnight stays and overtime are charged
- Automatic session timingThe system counts the minutes and earnings post on the spot
- Extend, change service, switch therapistEvery mid-service change is logged, including an undone clock-out
- Merge and split roomsCombine or split bills across rooms without losing a charge
- Cleaning and repair statusDirty, being cleaned and under repair, traceable throughout
- Room booking commissionSalespeople can earn commission on spending from rooms they booked
- Build-your-own packagesCombine services and goods into packages, split for accounting
- Discount allocationSet per item whether goods and services take part in discount allocation
Keep guests, and bring them back
Members and marketing
- Stored-value cardsOpen, top up, freeze, report lost, replace, transfer, refund and reverse
- Session and course cardsEach visit deducts automatically, with early alerts for remaining sessions and expiry
- Discount cardsSeparate discounts for services and goods, with stacking rules
- Points cardsEarn, exchange, redeem, with expiry alerts
- Coupon centerGuests claim coupons themselves in the mini program, instead of the front desk handing them out
- Points storeRedeem points for goods or services, with rules set in the back office
- Top-up bonusesBonus amounts by top-up tier, configured per plan
- Member days and birthday greetingsMessages go out on the day automatically, with nothing to remember
- Meituan / Douyin group-buy redemptionOnce the platform is authorised, voucher codes redeem straight at the POS
- Marketing SMSTargeted by segment, three-level review of signatures and templates, dual-channel failover
What guests can do themselves in WeChat
Guest self-service
- Member codeThe guest shows a code and the front desk scans to identify them
- My card walletGuests check balances, remaining sessions and spending across all four card types
- Online bookingPick a time, a therapist and a store, with conflicts blocked automatically
- Scan to orderScan the room or wristband code to order from a menu each store configures
- Scan to check outCombine several member cards with a PIN check on each, finished on the phone
- Store codes and mini program codesOne mini program serves every store, and scanning takes the guest to the right one
The numbers owners and HQ ask for
Business management
- Payment mix analysisShare by payment method, with a breakdown of cash actually received
- Stocktakes and alertsWarehouses, materials, stock movements, stocktakes and low-stock alerts
- Printers and templatesFive layers of setup: device, station, destination, template and job
- Multi-store and multi-time-zoneChina / Vietnam / Thailand / Singapore, cut by local business day
- Roles and data permissionsPermissions down to the button, data access down to the store
- Real-time push26 types of business events arrive in milliseconds, with no manual refresh on any app
Nothing travels the wire in readable form
Data encryption
- Full-path traffic encryptionStandard: nothing travels in readable form
- USB key, bank-grade tierOptional: leave and unplug — locked at once
- No back door once fittedNo key, no service — no unlocked fallback
- A fresh key every shiftIssued per login, expires; older recordings stay locked
- Rotate keys, disable machinesStaff leaves or a machine is lost — disable it and it is out at once
- Bound to one store, one machineTied to merchant and device
See what your own store looks like on it
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