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Solutions · SPA & therapy

Bookings locked in,
session cards kept straight.

Appointment-driven, plenty of session cards, complicated packages. Lock the booking, count the sessions right, and the front desk can put the notebook away.

  • Online booking
  • Session card redemption
  • Package building
  • Self-service card lookup

6 sessions leftGuests check it in the mini program

Session cards redeem automatically

Inside the store

Quiet is the SPA business

Guests should not wait while the desk flips through a notebook. Booking, card checks and redemption all happen quietly in the background.

Treatment room
Treatment roomBooking locks therapist and room
Oils and hot stones
Oils and hot stonesPackage items combined freely
Reception
ReceptionRemaining sessions at a glance

Familiar problems

Where appointment-based stores get stuck

  1. Bookings kept in several places

    Phone, messages and a notebook each hold part of the schedule, so therapist and room slots get double-booked.

  2. Remaining sessions mean digging through records

    When a guest asks how many sessions are left, the front desk has to check the records line by line. It takes time.

  3. Lots of package combinations, hard to work out at the desk

    Services bundled into packages, packages stacked with discounts, all worked out by hand. One slip and the total is wrong.

How it is solved

Bookings, session cards and packages — one at a time

01

A booking locks the therapist and the room

Guests pick their time and therapist in the mini program. Conflict checks block clashing slots on the spot, and the front desk and dispatch room see it at the same time.

  • Therapist and room availability checked in real time
  • Mark arrivals and no-shows, and daily stats come out on their own
  • Booking status syncs to the front desk, the dispatch board and the technician app

02

Session cards redeem automatically

Each session deducts one automatically and the system keeps the remaining count. Guests can check it in the mini program without asking the front desk.

  • Card opening, redemption and remaining sessions are all logged
  • Guests check their card wallet in the mini program
  • Early alerts for expiry and low remaining sessions
Session cards redeem automatically

03

Build packages any way you like

How services combine, how packages are built and how discounts stack are all set once in the back office. The front desk just taps what the guest wants.

  • Build and split service packages freely
  • Discount plans and waiver plans configured separately
  • Package commission is calculated on its own, never mixed with single services

Why a specialist

Generic store software stops short here

We build for one industry only: foot massage and bathhouses. The items below are things generic systems either cannot do or leave to manual workarounds.

In the storeGeneric store software掌客云
BookingBooks a time only; therapist and room arranged separatelyBooking locks therapist and room; conflicting slots blocked on the spot
Session cardsRemaining sessions tracked in a notebookEach visit redeems automatically, with a full record of what is left
Card lookupGuests have to ask the deskGuests check their cards in the mini program, with reminders before expiry or running low
Package commissionMixed in with single servicesPackage commission calculated separately from single services

FAQ

What owners usually ask

  • Yes. Guests pick a time and therapist in the mini program, and conflicting slots are blocked on the spot.

See what your own store looks like on it

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400-123-4567

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