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Solutions · Chain stores

HQ sets it once,
every store follows.

Many stores, many roles, many time zones. HQ configures once, every store follows, and the data rolls up on its own.

  • One dashboard
  • Permissions pushed from HQ
  • Works across stores
  • Multiple time zones
1 set
of HQ rules
N stores
run the same rules
4 time zones
by local business day
One dashboard for every store

Inside the store

From one store to a network

Whatever city a store opens in, it runs the same rules, the same reporting basis and reports to the same HQ dashboard.

Standardized store
Standardized storeMenu and prices set by HQ
Stores working together
Stores working togetherMembers and cards usable across stores
HQ operations center
HQ operations centerEvery store on one screen

Familiar problems

More stores, more work for HQ

  1. Every store counts differently, HQ re-totals by hand

    Each store reports on its own basis, so HQ has to recalculate the numbers it needs.

  2. Prices and discounts vary from store to store

    When each store sets its own prices and discounts, HQ finds it hard to stay on top of them.

  3. Member cards do not carry across stores

    A card bought at store A does not work at store B, and spending at another store means registering again.

How it is solved

HQ configures once, every store follows

01

One dashboard for every store

Sales, guest traffic, members and commission from every store land on one screen. HQ sets the definitions, so every store calculates the same way.

  • Daily store summaries aggregate automatically
  • Drill down by store, by time period and by service
  • Year-on-year, period-on-period and recommendations
One dashboard for every store

02

HQ pushes prices and permissions once

Prices, discount plans, waiver plans, card and coupon templates and merchant app menus are set at HQ and pushed to every store. Branches follow them and cannot change them at will.

  • Role permissions down to the button, data access down to the store
  • Discounts and waivers need approval, and every approval is logged
  • Merchant app menus are configured centrally by HQ
HQ pushes prices and permissions once

03

Members, cards and coupons work across stores

Set a card or coupon to this store only or the whole chain. Wherever a guest bought the card, it works everywhere.

  • Card and coupon scope supports this store only or the whole chain
  • Member profiles and spending history are visible across stores
  • Cross-store daily summaries settle together
Members, cards and coupons work across stores

04

Stores in different time zones cut by their own business day

Four time zones — China, Vietnam, Thailand and Singapore. Each store cuts its reports by its own local business day, so HQ totals never fall on the wrong date.

  • IANA time zone set per store
  • Reports sliced by each store's local business day
  • Cross-time-zone totals use one consistent definition

Why a specialist

Generic store software stops short here

We build for one industry only: foot massage and bathhouses. The items below are things generic systems either cannot do or leave to manual workarounds.

In the storeGeneric store software掌客云
Reporting basisEach store calculates its own; HQ re-totals by handHQ sets the basis; daily multi-store totals roll up automatically
Prices and discountsBranches can change themSet by HQ; discounts and waivers need authorization, each one logged
Member cardsOnly usable at the store that issued themSet to this store only or valid across the chain
Overseas storesDays cut by HQ time zone, so reports cross daysPer-store time zone; reports cut by local business day

FAQ

What owners usually ask

  • No. Prices and discount plans are issued by HQ; discounts and waivers need authorization, and every authorization is logged.

See what your own store looks like on it

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